Z7 Global NOC Features
Your staff can focus on strategic initiatives of the business while Z7 technical experts provide centralized multi-vendor network monitoring and reporting around the clock, just after business hours to support existing staff, or just for disaster recovery. Choose from simple network monitoring and reporting, to event management, performance and capacity monitoring as well as analysis and solutions to fix the business critical issues.
Just some of the monitoring features Z7 provides:
Servers
7/24/365 monitoring
Reviewing backups
Patch management
Antivirus/antispyware Maintenance
Preventive maintenance for Exchange/Active Directory
SOPs for correction before escalation
Two-way Integration with PSA (Autotask, Connectwise)
Limited administration
Administration of Third-Party Cloud Based Services
Engineer engages in reactive troubleshooting and fixing
Move/add/change users or groups
Network Appliances
7/24/365 monitoring
Monitoring and alerting for SNMP enabled network devices
ISP vendor management
Proactive checks on network devices
IOS/FW upgrade on need basis
Backup network device configuration
External vulnerability scan on one IP address
Asset inventory of network devices
Full access to private lableled Partner Portal
Reporting
Engineer engages in reactive troubleshooting and fixing
Desktops
7/24/365 monitoring
Patch management
Antivirus/antispyware
Temp file deletion
Disk defragmentation
Asset/inventory reporting
Portal Access
Engineer engages in reactive troubleshooting and fixing